This Cali Clear Carts USA privacy policy explains what information our store collects when you browse, order or message us, why we collect it, who it is shared with and the choices you have. The short version: we collect what we need to sell age restricted products responsibly to adults 21 and over, ship orders inside the United States and answer your questions, and we do not sell your personal information.
Cali Clear Carts USA is an independent online store. We stock Cali Clear devices but we are not the brand that makes them, so the Cali Clear Carts USA privacy policy covers only our own website and our own handling of your data. Questions about it can be sent through the contact page.
What the Cali Clear Carts USA Privacy Policy Covers
The Cali Clear Carts USA privacy policy applies to information collected through this website, through checkout, through the contact form and through the chat button shown on the site. It also covers information you send us later, such as photos for a returns case.
The Cali Clear Carts USA privacy policy does not cover other websites, including any site you reach through a link on ours. Those sites have their own policies, and we suggest reading them. It also does not cover how a payment provider or a carrier handles data on its own systems, although we describe below what we share with them and why.
Plain language on purpose
Policies are often written to be skimmed and forgotten. We have tried to write this Cali Clear Carts USA privacy policy so it can actually be read in a few minutes, with headings that let you jump to the part you care about.
Information You Give Us Directly
Most of the information described in the Cali Clear Carts USA privacy policy comes from you. When you place an order, you give us your name, shipping address, billing details, a reply address for order updates and, where requested, a phone contact for the carrier. When you message us, we receive your message, the reply details you provide and any photos or files you attach.
During the age check, you confirm that you are 21 or older, and in some cases we may ask for further age confirmation before an order ships. If you create an account, we also store your login details in protected form, along with your order history and saved addresses.
Under this Cali Clear Carts USA privacy policy, you are never required to give us more than an order or a question actually needs. Optional fields are marked as optional.
Information Collected Automatically
Like nearly every website, ours receives some technical information automatically when you visit. This can include your browser type, device type, operating system, approximate location derived from your internet address, the pages you view, the page that referred you and the time of your visit.
Some of this information is needed simply to deliver the page to your screen and keep the site secure. Some helps us understand which pages are useful and which confuse people. The Cali Clear Carts USA privacy policy treats this information with the same care as anything you type in, and we explain the cookies and analytics involved in the sections below.
Age Checks and Our 21 and Over Rule
We sell age restricted products, so age confirmation is a core part of how the store works. The site asks visitors to confirm their age, buyers confirm it again at checkout, and we may request further confirmation before dispatch. Information collected for this purpose is used only to confirm age and to keep a record that the check took place.
Where we ask for an age document, it is handled through a secure step and kept only as long as it is needed for that purpose and for any legal obligation. We do not use age documents for marketing.
We do not knowingly collect personal information from anyone under 21. If we learn that we have, we delete it, and the related order is cancelled. That commitment sits at the center of the Cali Clear Carts USA privacy policy.
How Payment Information Is Handled
Payments are processed by the payment provider used at checkout. Card and account details you enter there go to that provider, which handles them under its own security standards. We do not store full card numbers on our own systems.
What we receive from the provider is limited to what we need to run the store: confirmation that a payment succeeded or failed, the amount, and enough reference information to issue refunds and prevent fraud. If a payment is flagged as suspicious, we may use order details to review it before shipping.
We will never ask you to send card numbers through the contact form or the chat button. If anyone claiming to be the store asks for them by message, do not reply, and report it to us through the contact page. This rule is one of the most practical parts of the Cali Clear Carts USA privacy policy.
How We Use Your Information
We use the information described in this Cali Clear Carts USA privacy policy for a short list of purposes:
- Processing, packing and shipping your order.
- Confirming that buyers are 21 or older.
- Sending order confirmations, shipping updates and tracking links.
- Answering questions and handling returns, as set out on the returns and refunds page.
- Preventing fraud and protecting the store and its customers.
- Understanding how the site is used so we can improve it.
- Meeting legal, tax and accounting obligations.
We do not sell your personal information, and we do not rent or trade customer lists. Marketing messages are only sent if you choose to receive them, as described further down.
Cookies and Similar Technologies
Cookies are small files a website stores in your browser. Some are essential: they keep items in your cart, carry you through checkout, remember that you confirmed your age and keep your session secure. The site cannot work properly without them.
Others are optional. Preference cookies remember choices such as a recently viewed product. Analytics cookies, covered in the next section, help us count visits and see which pages people read. Where the law requires it, optional cookies are only set with your consent.
Managing cookies
Your browser settings let you view, block and delete cookies. Blocking essential cookies will stop the cart and checkout from working, but blocking optional ones will not affect your ability to shop. The Cali Clear Carts USA privacy policy will be updated if we change the kinds of cookies the site uses.
Analytics and Site Improvement
We use an analytics service to understand how visitors use the site as a whole: how many people visit, which guides they read, where they leave and which devices they browse on. This information is reviewed in aggregate. We look at trends, not at individual people.
Analytics helps us decide which guides need more detail and which pages are confusing. For example, if many visitors leave a charging guide quickly, that guide probably needs a clearer answer near the top.
You can limit analytics through your browser settings, privacy extensions or by declining optional cookies where a choice is offered. Doing so does not affect shopping. Under the Cali Clear Carts USA privacy policy, analytics data is never used to make decisions about individual orders.
When Information Is Shared
Under the Cali Clear Carts USA privacy policy, we share information only with service providers that help us run the store, and only what each one needs. That group includes the payment provider, our website hosting and the tools behind the contact form and chat, and the shipping carrier that delivers your parcel.
A carrier receives your name, delivery address and parcel details so it can deliver and track the shipment. If you want a general picture of how national carriers handle parcels and tracking, the USPS shipping pages are a useful reference. Our own shipping policy explains packaging and tracking from our side.
We may also disclose information when the law requires it, to protect the rights and safety of our customers or the store, or as part of a sale or transfer of the business, in which case the Cali Clear Carts USA privacy policy, or one at least as protective, would continue to apply.
How Long We Keep Information and How We Protect It
We keep personal information only as long as it is needed for the purposes in this Cali Clear Carts USA privacy policy. Order records are kept for as long as tax, accounting and legal obligations require. Messages and returns photos are kept while a case is open and for a reasonable period afterward in case questions come up. Information we no longer need is deleted or anonymized.
We protect information with sensible safeguards, including encrypted connections on the site, restricted access to order systems and protected storage of account passwords. No system is perfectly secure, so we cannot promise that information will never be exposed, but we work to reduce the risk and will act promptly if something goes wrong.
The safeguards in the Cali Clear Carts USA privacy policy are reviewed as the store and its tools change.
Your Rights and Choices
The Cali Clear Carts USA privacy policy gives you clear choices. You can ask to see the personal information we hold about you, ask us to correct anything inaccurate, and ask us to delete information we are not required to keep. You can also opt out of marketing messages at any time and manage cookies through your browser.
Depending on the state you live in, you may have further rights under local privacy laws, such as the right to know what categories of data are collected and the right not to be treated differently for exercising your rights. We honor those rights where they apply.
Making a request
Send any request under the Cali Clear Carts USA privacy policy through the contact form, using the same name and reply address as your order. To protect your information, we may need to confirm your identity before acting on a request. We will not charge you for making a reasonable request.
Marketing Messages and Updates
Order confirmations and shipping updates are part of the service and are sent to every buyer. Marketing messages, such as news about restocks or new flavors, are different: we only send them if you choose to receive them.
Every marketing message includes a simple way to unsubscribe, and you can also ask us through the contact page. Unsubscribing does not affect messages about orders you have already placed. The Cali Clear Carts USA privacy policy never allows marketing lists to be sold or shared with other companies for their own marketing.
The Cali Clear Carts USA Privacy Policy in One Table
This table summarizes the main kinds of information covered by the Cali Clear Carts USA privacy policy.
| Information | Why we use it | Who may receive it |
|---|---|---|
| Name and delivery address | Packing and shipping your order | The shipping carrier |
| Payment details | Taking payment and issuing refunds | The payment provider |
| Age confirmation | Enforcing the 21 and over rule | Kept by the store |
| Messages and photos | Support and returns cases | Kept by the store and its messaging tools |
| Browsing and device data | Security, cookies and analytics | Hosting and analytics services |
Changes and Questions
We may update the Cali Clear Carts USA privacy policy when the store, the law or our tools change. When we do, we will update the date shown on this page, and significant changes will be highlighted at the top for a reasonable period. Continuing to use the site after an update means the revised Cali Clear Carts USA privacy policy applies.
The rules for using the store and placing orders are set out in our terms and conditions, which should be read alongside this page. If you have a question about your data, send it through the contact page and we will answer as clearly as we can. You can return to the shop at any time.
Cali clear carts usa privacy policy FAQ
Does the Cali Clear Carts USA privacy policy allow my data to be sold?
No. We do not sell personal information, and we do not rent or trade customer lists. Information is shared only with service providers that help us take payment, host the site, answer messages and deliver your order.
Do you store my card number?
No. Card details entered at checkout go to the payment provider, which processes them on its own systems. We receive confirmation of the payment and the reference details needed for refunds and fraud prevention.
Why do you need to confirm my age?
Every product we sell is age restricted to adults 21 and over. We confirm age at checkout and may ask for further confirmation before shipping. That information is used only to enforce the age rule.
Does the site use cookies?
Yes. Essential cookies run the cart, checkout and age confirmation. Optional cookies support preferences and analytics, and you can manage or block them in your browser settings without losing the ability to shop.
How do I ask you to delete my information?
Send a request under the Cali Clear Carts USA privacy policy through the contact form on the Contact page using the name and reply address on your order. We may confirm your identity first, then delete what we are not legally required to keep.
Who sees my delivery address?
Our packing team and the shipping carrier that delivers your parcel. The carrier needs your name and address to deliver and track the shipment. Parcels go out in plain packaging with no product names outside.
Will the Cali Clear Carts USA privacy policy change?
It may, when the store, the law or our tools change. We update the date on the page when that happens and highlight significant changes so you can see what is different.